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Report: #398955

Complaint Review: Hearthstone Assisted Living Of Garland - Cindy Poetske - Garland Texas

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  • Updated:
  • Reported By: Dallas Texas
  • Author Confirmed What's this?
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  • Hearthstone Assisted Living Of Garland - Cindy Poetske 1246 Colonel Drive Garland, Texas U.S.A.

Hearthstone Assisted Living Of Garland - Cindy Poetske GM Discriminative, Hateful, Back-Stabbing, Liar, Verbally Abusive, Conning Garland Texas

*UPDATE EX-employee responds: All is good now.

*Consumer Comment: really

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Hearthstone Assisted Living is a "Total Rip-Off". Unfortunately, they hired a woman, Cindy Poetske, last year that has completely made the lives of not only the staff, but the residents that remain there a living H?LL. She is a conning, hateful, manipulative, predjudice woman. The facility is currently in MORE TROUBLE now that she "taken over" as General Manager.

She underminded all of the "dedicated" employees that had been there for several years; terminated them and replaced them with several people that have criminal backgrounds that DO NOT ALLOW them to #1 work with DRUGS!! Her Resident Care Director, Tracy, wears an ankle monitor for heavens sake. Something needs to be done!!! This one is not capable of running a facility. She is a Marketing Rep by trade.

Miss Treated
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 12/07/2008 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hearthstone-assisted-living-of-garland-cindy-poetske/garland-texas-75043/hearthstone-assisted-living-of-garland-cindy-poetske-gm-discriminative-hateful-back-st-398955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE EX-employee responds

All is good now.

AUTHOR: Nurse03 - (United States of America)

POSTED: Thursday, July 29, 2010

You are correct Miss Treated. She and her assistant Debbie Hardin were prejudice women. Good thing is that they both and the criminal employees you claim she hired are all gone! They all now work for Winters Park!! Good thing it is their problem now.

 

Some employess that were there before Cindy are still there and those are very dedicated to their work and withstand the test of time. I have been in out out for years visiting patients and things are much better now.

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#1 Consumer Comment

really

AUTHOR: Stacey - (U.S.A.)

POSTED: Sunday, December 07, 2008

This facility has no reports according to the Texas Department on Aging
Oh and here was what the last survey stated

Hearthstone At Garland
1246 Colonel Dr
Garland, 75043 Dallas County
Phone:(972) 278-4004
E-mail: Not Available

-------------------------------------

Ownership Information: (definition)
Owner: Garland Assisted Living Ltd (show controlling party structure)
Owner Type: Limited Partnership
Multi-facility Chain: No


Facility Description:
Total Bed count: 118 (definition)


Complaints:

The table below summarizes complaints about this facility received by the department. The total number of complaints investigated (Inv) and the number substantiated upon investigation (Sub) is shown for each year. Substantiated complaints are those which inspectors find to be valid. The first row shows complaint data about this facility, and the statewide averages are shown in the second row for comparison.

2006
2007
2008

Inv Sub Inv Sub Inv Sub
Facility 4
1
5
2
4
0

Texas Average 1
0
1
0
1
0


Investigations and Inspections:

Facility Investigations (definition)

During inspections conducted for the sole purpose of investigating complaints and incidents in the past twelve months, no violations of state standards were cited.




Facility Inspection (definition)

The most recent comprehensive inspection of Hearthstone At Garland occurred on 07/30/2008 . No violations of state standards were cited.





Events:

Some significant events such as changes in facility ownership appear in the table below.

Date Event Explanation
05/31/2006 Change of Ownership There was a change in the ownership hierarchy that did not change the primary owner of the facility.


Sounds like you got fired and just decided to file a false report
Get real!
The internet is a great tool

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