• Report: #1023354
Complaint Review:

Hearthware Inc

  • Submitted: Mon, March 04, 2013
  • Updated: Mon, March 04, 2013

  • Reported By: Bill — Bridgeport New York United States of America
Hearthware Inc
1755 N Butterfield Rd Libertyville, Illinois United States of America

Hearthware Inc NuWave induction cooktop Didn't send "Free" item, wanted to charge $70 to ship, refused to refund 62.85 shipping on return Libertyville, Illinois

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Pretty much the same as everyone else has already stated. The did not send the "Free" item and when asked I was told it would be $70 for shipping. They charged me $62.85 for shipping and handling already. I told them I wished to return the cooktop units for a refund. They refused to refund the $62.85 shipping costs. I paid $6.92 to return it by the same UPS ground shipping they used and as you can see it was a lot less than $62.85.

I filed a claim with the Illinois Attorney General's office so hopefully they will do something to this company. It is pretty obvious that they are doing this as a regular practice and should be closed down.

This report was posted on Ripoff Report on 03/04/2013 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hearthware-inc/libertyville-illinois-60048/hearthware-inc-nuwave-induction-cooktop-didnt-send-free-item-wanted-to-charge-70-to-s-1023354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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