Complaint Review: heartland america - chaska Minnesota
- heartland america 805 century boulevard chaska, Minnesota U.S.A.
- Phone: 1-800-229-2901
- Web:
- Category: Appliances
heartlandamerica order#5013186
*Consumer Comment: no big ticket items
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
on december 12 1999, i placed an order to heartlandamerica, which included item #6939, a 'welbilt' breadmaker. the following correspondence explains the situation:
Subject:
order 5013186 et al
Date:
Fri, 18 Feb 2000 10:17:16 -0700
From:
"Sixto E. Moreira"
To:
info@heartlandamerica.com
heartland america:
in spite of my request of 15 february to cancel my last order you have charged my
credit card the amount of $252.92 on 17 february. it seems that you do not believe that
i have taken your attitude seriously.
sixto e. moreira
"Sixto E. Moreira" wrote:
heartlandamerica:
that explanation is not good enough. i knew that the item was no longer available
because i had inquired about that order on jan.5th.
* a postal label is not good enough, send for it at my house and refund my credit card
* put a stop to my last order and refund my credit card
* cancel my membership immediately and remit a full refund to my credit card
* i definitely do not like your proceeding without my authorization
* i do trust that you will take care of this matter at once.
thank you, sixto e. moreira
Information wrote:
Dear Sir,
The Welbilt item is no longer available. We sent you the Sunbeam item which
is $49.99 with a $20.00 rebate, as the substitute. If you are note happy
with it, let us know and we would be more than happy to send a postal label
for return shipping.
Thank you
Heartland America
-----Original Message-----
From: Sixto E. Moreira [mailto:six@wildapache.net]
Sent: Saturday, February 12, 2000 3:08 AM
To: info@heartlandamerica.com
Subject: order no. 5013186
part of the above order of 12/07/99 was item no b 6939, a welbilt
convection bread maker at a cost of $49.99. first you informed me it
was on back order, then after my inquiry i was informed that the item
was no longer available . that you had been unable to contact me about
it.
yesterday at the post office i received a package with a sunbeam
breadmaker, not convection and priced at $44.99. i was not asked if this
product was acceptable and furthermore it is priced at $29.99 in your
catalog.
i am very disturbed by your action and expect an immediate explanation.
sixto e. moreira, customer #001979593 12 february 2000.
Subject:
'Contact from website'
Date:
Wed, 05 Jan 2000 15:51:15 -0700
From:
"Sixto E. Moreira"
To:
info@heartlandamerica.com
checking on order 5013186 of 12/05/99, status of item 6939 - welbilt
convection bread machine. please advise. thank you.
This report was posted on Ripoff Report on 02/21/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-america/chaska-minnesota-55318-3056/heartlandamerica-order5013186-1329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
no big ticket items
AUTHOR: dimegirl - (USA)
SUBMITTED: Wednesday, December 02, 2009
Never buy BIG TICKET ITEMS AT A INTERNET STORE- unless they have a brick and mortar store you can go to to solve your problems if something happens!
Advertisers above have met our
strict standards for business conduct.