Complaint Review: Heartlight Girls Publications LLC - Centennial Colorado
- Heartlight Girls Publications LLC 6770 S. Dawson Circle Suite 750 Centennial, Colorado USA
- Phone: 855-296-8624
- Web: www.BYOUMagazine.com
- Category: Unusual Rip-Off
Heartlight Girls Publications LLC BYOU Magazine Buyer Beware Centennial Colorado
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We gave this magazine subscription to our granddaughter as part of her 2016 Christmas gift. After several week's delay, a magazine (maybe a 2nd one) arrived. But after those initial magazine(s), there were no more. When we asked her in June if she liked her magazine, she said she never received anymore issues. In July 2017, we tried to contact the company...1) website e-mail 2) customer service contact service, and 3) phone call directly to business. No response to any of the methods we attempted.
We also noticed that Amazon had the magazine listed in their purchase choices. We looked at the reviews that had been written about the magazine, and discovered at least 3 of the 9 reviews had had the same problem that we did...no magazines delivered and those reviews also tried to make contact with the company with no luck. These reviews were fairly recent... May and June 2017.
It was not a large amount of money for the subscription, but they are cheating the customer. In this case, they was cheating a child (age 12) out of the magazines even though an adult paid for the purchase. A very disappoint granddaughter as well as her grandparents. Thus the reason we said Buyer Beware!
This report was posted on Ripoff Report on 08/02/2017 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heartlight-girls-publications-llc/centennial-colorado-80112/heartlight-girls-publications-llc-byou-magazine-buyer-beware-centennial-colorado-1390014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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