Complaint Review: Heaven Scent Bakery - O'fallon Missouri
- Heaven Scent Bakery 1133 Bryan Rd O'fallon, Missouri United States of America
- Phone: 240-8311?
- Web:
- Category: Bake Shops
Heaven Scent Bakery Poopy Cake Stump. Poor quality wedding cakes O'fallon, Missouri
*Consumer Comment: But what do I know?
*REBUTTAL Owner of company: Tree stump cake rebuttal
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This report was posted on Ripoff Report on 09/28/2009 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heaven-scent-bakery/ofallon-missouri-63366/heaven-scent-bakery-poopy-cake-stump-poor-quality-wedding-cakes-ofallon-missouri-501390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
But what do I know?
AUTHOR: Belong2K - (USA)
SUBMITTED: Friday, October 02, 2009
I dont think I would a bucket ovewr my wedding cake. I hope the bucket was clean. But then, I dont think I would want a wedding cake that looked like a tree stump either.
But what do I know?
#1 REBUTTAL Owner of company
Tree stump cake rebuttal
AUTHOR: Heaven Scent Bakery - (USA)
SUBMITTED: Friday, October 02, 2009
The tree stump cake was adorable. It was an outdoor event on a rainy, windy day so when we set the cake up, we placed the silk fall leaves all around the cake. The wind kept blowing them away so we placed a large bucket over the cake to keep everything in place. The bride called to complain that there were no leaves nor was there a bucket over the cake to keep it safe. When we left, it was completely covered and I can't be responsible for what happened after I left. I took photos of the cake since there was nobody there. The girl that was there setting up the tables is the person who gave us the bucket to protect the cake but then she left to go do something else. There was no mistakes for us to fix, the cake was clearly what the bride ordered. I cannot help the fact that someone took the bucket off and the leaves blew away. I told the bride I was sorry she felt that way but, we were VERY happy with the way it turned out.
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