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Report: #232599

Complaint Review: Helgeson Enterprises - White Bear Lake Minnesota

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  • Reported By: Chicago Illinois
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  • Helgeson Enterprises 4461 White Bear Parkway White Bear Lake, Minnesota U.S.A.

Helgeson Enterprises Refusing my rebate, giving me contradicting information White Bear Lake Minnesota

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I sent in a $30 rebate to Helgeson Enterprises/Rebate-zone in mid December. They reported to me (via email) that they (Helgeson Enterprises/Rebate-zone) received the rebate in mid January. I was informed via email that I did not send-in a UPC code, a required item. I have plenty of experience with rebates, and I send-in on average some 15-20 rebates per year. I do not make such mistakes.

I called them and was informed that I can submit a copy of the UPC (I make copies of materials I send in). I called them few days later to confirm their shipping address, one where I would be mailing the copy of the UPC, and this time I was informed that they do not accept copies (contradicting the information I received when I called them the first time)

I was asked my claim ID, but when I started giving it, the support person on the phone interrupted me and informed me that it would take a week to find my information (a week?). When I asked how can I find out my status in a week (call them?, email them? will they call me?) the tech support person told me she had no idea!? No idea?! Need I say more?

I want my $30. I have sent in 3 other rebates to these guys and I haven't heard from them yet. (another $200 worth of rebates, and another possible complaint)

C.E.
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 01/25/2007 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/helgeson-enterprises/white-bear-lake-minnesota-55110-7626/helgeson-enterprises-refusing-my-rebate-giving-me-contradicting-information-white-bear-la-232599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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