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Report: #321157

Complaint Review: Helio - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: buena park California
  • Author Confirmed What's this?
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  • Helio P.O. Box 513707 Los Angeles, California U.S.A.

Helio Cellular Phone Company RipOff Los Angeles California

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on January 29 2008 I paid the bill in the amount of $ 136.31 and then closed the account regrettably I didnt change the billing address before I closed the account because afterwards Helio told me that I cannot change the billing address to pay the last bill the account is closed vary nice.

In March I called to find out what the total amount owed for the early cancellation. What should have been $ 175 and Helio told me I owe 1,400 and something because the account was not closed and that there are charges for the month of February and that the charges was sent to the collections agency.

That is not right with out trying to settle the issue with me first. The whole time for one year I have never seen the bill over $ 400 in a month.

My Daughter change to a different phone that was her boyfriends Helio phone , I hope that Helio didnt combine his account with my bill together because I didnt authorize this transaction.

I then E-Mail Helio E-Mail Department to see if that part of Helio services can help me with the billing issue.

Not a chance the Helio e-mail department stoped responding to my plead to recheck the billing issue or just to even send me a copy of February bill because my Daughter keeps on moving from place to places.

I will never again open a phone account for any of my childern just to save them some money or Helio the ripoff artist.

Craw6275
buena park, California
U.S.A.

This report was posted on Ripoff Report on 03/25/2008 11:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/helio/los-angeles-california-90051-3707/helio-cellular-phone-company-ripoff-los-angeles-california-321157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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