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Report: #1268381

Complaint Review: Helm Associate - Bristol Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: PhillyGrl — philadelphia Pennsylvania USA
  • Author Confirmed What's this?
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  • Helm Associate 2664 Bristol Pike Bristol, Pennsylvania USA

Helm Associate Car loans, buy here pay here Bristol Pennsylvania

*Consumer Comment: Really?

*Consumer Comment: Who Agreed To It???

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2 yrs ago my son set out to buy his first vehicle, before talking to me about it he went to Helm Associates to purchase his forst care. I wish he came to me first because he was a first time buyer, his credit is in good condition and he would have gotten a better deal and vehicle at a reputable car dealership. 

Helms ran my son's credit several times and after 7 hours of being in their office, they agreed to a 2003 suv, what they didn't tell my son was the price of the vehicle, only the payments. My son had a down payment of $3,000 and Helms told my son he needed to give them an additional $900.00 for tax and tags. My son did as he was instructed and here we are today kicking ourselves. My son founf out Helms is charging $16,000.00 for a 12 yr old suv, not a denali, suburban...nope...a small suv. 

While on facebook I see a promo in my feed about Helm Associates and I click on the comments section, I see ppl posting not to go there and their reasons why, I then myself posted a comment regarding what we are going through and Helm's deleted it. 

I then posted how they deleted my comment and how rude it was of them to do so, I then commented again and on another post of another disgruntled customer, I noticed earlier they too deleted those posts of mine and barred me from posting on their forum. I do see the customer reply to my post, and unfortunately for them, I took a screen shot of second post due tot he fact of deleting my first one. 

This is a shady company, they don't want to acknowledge negativity from their customers, they don't want to deal and or make right on their customers complaints. I don't take kindly to the fact they scammed my son into buying a vehicle such as this, JOSH who sold the vehicle to my son not only scammed but also complained how he doesn't get paid the money he deserves to work there...low and behold, their car lot is GONE. one month later, no longer there. 

This company has pictures of current year car models on their website but when in fact, they have very old cars and ppl with bad credit are desperate and needing a vehicle take whatever they can. My son didn't need this place, when I found out the next day what went on, I called and wanted to cancel this out and the reason's why, they REFUSED!!!! Unfortunately for us, we checked the Kelley Blue Book value...and my son is paying $11,000 more than what it is worth. Helm Associates need to make things right, the States Attorney needs to look into this as well. 

 

This report was posted on Ripoff Report on 11/16/2015 05:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/helm-associate/bristol-pennsylvania-19007/helm-associate-car-loans-buy-here-pay-here-bristol-pennsylvania-1268381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Comment

Really?

AUTHOR: JEJ - (USA)

POSTED: Saturday, July 01, 2017

Is this how Helm Associates represents themselves on a public forum?  I too purchased a car from B & B Auto that was financed by Helm.  To see the way you speak to customers is disgusting! The cars are overpriced. Three years later  I still owe 8k on a car that is worth less than 2.  I signed up for it, I'm dealing with it.  I'll never do it again.  I've been referring people also in bad credit situations to B & B to at least be able to have transportation. After seeing this response I won't be doing it again.

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#1 Consumer Comment

Who Agreed To It???

AUTHOR: Jim - (USA)

POSTED: Thursday, November 19, 2015

This is the price your son agreed to! You can cry, whine, jump up and down all you wish but this is what your son agreed to! If he didn't like the price, he could have walked away! He is a male, isn't he? He should have known in advance what the accepted price range was but I guess he wasn't man enough to do that either. Oh, I see he isn't the one with the guts to be complaining about this! 

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