Herb wellness herb wellness just keeps sending even when not ordered Internet

 In nover of 2016 started receiving from Herb wellness  for which we did not order anything  packages have been refused at the postal service i have not received any credit for the returns  I called the company and the women said to hold on as she had to look up account and she hung up  called back I told the man what happened with last person i was speaking to and I asked him where were they located and next thing i know he did want to talk to me and must have put phone down and walked away  I have filed a dispute with our credit card company in hopes of getting credit as all packagew were refused