Complaint Review: heritage ford-corydon,in - corydon Indiana
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- heritage ford-corydon,in corydon, Indiana United States of America
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- Category: Auto Repair Service
heritage ford-corydon,in Shop ripped me off corydon, Indiana
*UPDATE Employee: How the story really went
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2 visits.engine was running rough.autozone down loads codes free.one says #4 cylinder miss fires.other code is bad senser on exhaust ,same side.so they replace sensor,charge nearly $160.takes 10 minutes.part cost $60. week later,engine runs worse than ever.i go back to shop with new code down loads from parts store.[free]i try other guy at desk.complain about other machanic and superviser.was told they did nothing wrong.different machanic says coolant comes out #4 spark plug hole.suggest remove engine head.HA HA!i pay another $80 ,drive home on 5 cylinders. i take out spark plug.bone dry.start engine ,no coolant comes out hole.SO,i notice plug ain't firing.i put in an old plug,RUNS PERFECT. Heritage got about $250 from me,a plug cost about $5.wasted 2 days of my time,wasted alot of gas.my complaints went unheard.I`m warning the public about my experences.anyquestions? call Greg (((phone number redacted)))
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This report was posted on Ripoff Report on 04/15/2013 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heritage-ford-corydonin/corydon-indiana-47117/heritage-ford-corydonin-shop-ripped-me-off-corydon-indiana-1043420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
How the story really went
AUTHOR: Casey - ()
SUBMITTED: Wednesday, April 17, 2013
The $120 and $60 is for a repair made in Feb. for replacing an O2 sensor. The $120 labor consists of $88 diagnosis and $32 to remove and install the new part. The vehicle came in with a concern of a check engine light on. I would also like to note we gave the customer a $29 credit from his Owner Advantage Rewards card towards the repair.
Below is the technician's notes from the repair order:
Correction: PCM SELF TEST-DTC P0153 PRESENT
PERFORM PINPOINT TEST
REPLACED HO2S21(LEFT BANK UPSTREAM)02 SENSOR CLEAR AND RETEST
Now, on Apr. 12, (not week later) the vehicle returned with a check engine light on.
Below are the technicions notes from the repair order:
Correction: VERIFIED CEL ON/ CHECKED CODES/ P0304 AND P0316 IN MEMORY/ PERFORMED POWER BALANCE TEST/ MISS ON #4 CYL./ PERFORMED RELATIVE COMPRESSION/ #4 LOW/PERFORMED HYDRO CARBON TEST/ FAILED/ CHECKED PLUG ON #4/ SOAKED WITH COOLANT/ INSPECTED WITH BORESCO
PE/ UNABLE TO DETERMINE SOURCE OF COOLANT/ RECOMMEND REMOVAL OF LEFT CYLINDER HEAD FOR FURTHER INSP
Now, the engine was missfiring because of the fouled out spark plug from being soaked from coolant getting in the #4 cylinder over a period of time. When he put the new plug in, of course it will run perfect. I take great pride in the intregretiy of my shop and I want the true facts to be known.
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