Report: #1091798

Complaint Review: Heritage Payment Solutions

  • Submitted: Mon, October 14, 2013
  • Updated: Fri, October 25, 2013
  • Reported By: Gary Vargas — Macomb Michigan
  • Heritage Payment Solutions
    100 Throckmorton St. Suite 1800
    Fort Worth, Texas
    USA

Heritage Payment Solutions First American Payment Company is trying to charge $495.00 to a small business, who can't keep taking credit cards. Fort Worth Texas

Show customers why they should trust your business over your competitors...

I have tried reasoning with this company.  Explaining to them that the 15% it cost me to take credit cards is too much, so I'd like to close my account.  Their response is that I can't cancel or else I will be charged $495.00.  Plus the $129.95 PCI compliance fee?  So either I stick out another year, paying $440.00 over twelve months, or pay $630.00 this week?  I can't afford either option, and being a customer for 12 years means nothing to them.  I asked what losses are they occurring by letting me out of the contract, their response, like a robot, "It's in your contract."  When I asked about this being fair, "It's in your contract."  I have moved twice since I opened the account, changed business names, and changed ownership, but their contract is their contract, and they want their money no matter what!!!  No care for customer service, nor customer satisfaction!!!  I will be spreading the word, not to do business with this company!!!

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/14/2013 08:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/heritage-payment-solutions/fort-worth-texas-76102/heritage-payment-solutions-first-american-payment-company-is-trying-to-charge-49500-to-1091798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.