Report: #749948

Complaint Review:

  • Submitted: Wed, July 06, 2011
  • Updated: Wed, July 06, 2011
  • Reported By: Lisa R — California United States of America
    1295 Majesty Drove Dallas, TC
    United States of America DO NOT DO BUSINESS WITH HERROOM Internet

Show customers why they should trust your business over your competitors...

Please, do yourself a BIG favor, do not do business with this company.  They are the most unprofessional company I have ever dealt with in my life on the internet.  There is no customer service.  Do not be enticed by low prices, most likely they won't have the item you ordered and paid for.  Then they will attempt to up sell you.  I have been waiting 3 weeks for a refund they were supposed to issue.  The company sent me a return label (not their usual way of operating) since the rep said she had forgotten about the email I sent instructing her to send a different size.  The next tidbit is then they did not have the size.  It seems the rep cannot send me the correct size until she receives my return unless I want to pay again.  So, they sold out-supposedly.  This was so convoluted and stupid it is difficult to describe.  All I can say is don't buy from them.  If you have any kind of problem with the items they send you will only be having more.  
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This report was posted on Ripoff Report on 07/06/2011 08:50 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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