• Report: #779435
Complaint Review:

Hertz Car Rental

  • Submitted: Wed, September 21, 2011
  • Updated: Wed, September 21, 2011

  • Reported By: Jaime — Montebello California United States of America
Hertz Car Rental
1 World Way Los Angeles, California United States of America

Hertz Car Rental Thieves Los Angeles, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We rented a car from Hertz in LAX. On September 6, 2011 as we were driving to return the car, I placed our passports on the passenger side vizor to hold. I made a mental note not to forget but when we got there I had already forgotten. I remembered when I was home. It was 5pm when 2 of us got on the phones trying to get somebody live but it was impossible. We called corporate and all they made us do is fill out a lost and found report. 2 days later the manager calls back and tells us there was nothing there. I'm sorry but those passports do not have legs to just walk away. I called The US Department of State and they agreed to report them as stolen from that location. Its was so sad how the manager didn't show any type of concern at all. 

This report was posted on Ripoff Report on 09/21/2011 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hertz-car-rental/los-angeles-california-90045/hertz-car-rental-thieves-los-angeles-california-779435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Hertz Car Rental

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?