Complaint Review: Hertz Car Rental
- Hertz Car Rental
Phoenix Sky Harbor (PHX) Airport
- Category: Auto & Truck Rental
Hertz Car Rental Rip off on gas and lie Phoenix Arizona
*Consumer Comment: HERTZ EMPLOYEE MISREPRESENTED FPO CHARGE
*UPDATE EX-employee responds: Some correct information
*UPDATE Employee: Did you not read your terms and conditions?
Next question he asked if I want to purchase a gas? As he says we can purchase a gas on $4.01 a gallon, and average price on street is $4.15. I agreed to purchase a tank.
During our travel I did run out of gas and stopped by gas station buying full tank for about $61. When I return car I was given bill for $135. Even I did return it with almost half of tank.
On my questions I was explained that gas was $65 + I was charged TAX on gas (clerk forgot to mention that their price not include TAX as gas stations do) + another TAX they call facility TAX. Plus I was charged $40.00 for adding secondary driver!!
To be late for my flight I did not have much time to argue about the charge and gas I left in the car, but it was last time I used Hertz, and will strongly recommend anybody not to use it company and for sure DO NOT pay for a gas. IT IS RIP OFF.
Sterling Heights, Michigan
This report was posted on Ripoff Report on 07/07/2008 08:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hertz-car-rental/phoenix-arizona-85034/hertz-car-rental-rip-off-on-gas-and-lie-phoenix-arizona-348515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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