Report: #787186

Complaint Review: Hertz Corporation

  • Submitted: Mon, October 10, 2011
  • Updated: Mon, October 10, 2011
  • Reported By: Darin — Los Angeles California United States of America
  • Hertz Corporation
    P.O. Box 2612014501 Hertz Quail Springs Parkway
    United States of America

Hertz Corporation Hertz Car Rental Hertz Rental Car Fraud Internet, Internet

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I rented a car last year from the Hertz office at the Manchester Airport in the U.K. for a business trip in the north of England. I checked the car out, drove it around for ten days, and returned it (at 4:00 a.m. after the office was closed) with no problems whatsover. The car was working fine and left in a secure parking spot in the structure above the rental office.

About two months later I started getting calls from a collection agency here in the U.S. saying that I owed Hertz upwards of $800 for damages that resulted from putting the wrong type of gasoline in the car. I was stunned to hear this. It's a flat out lie. I repeat, it's a flat out lie. I've driven in the U.K. on numerous occassions and know what type of gas to put in the cars I rent.

I grew up around cars and the people who fix them and am shocked that Hertz would come up with such a stupid excuse to scam money out of one of their customers. Not only that, the collection agency they employed have been harassing me for the last ten months even though the issue was settled by my credit card company (against my wishes). Theyre also asking for an additional $80 in administrative fees but wont provide proof of what these fees are or what theyre for.

I know were in a recession that everyone is feeling, but I'm stunned that a company like Hertz, that Ive used many times before, would resort to this type of extortionist behavior. I guess bad times bring out the worst in people. They certainly have at Hertz.

The bottom line is, Do NOT use Hertz. I don't want this to happen to any of you.
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This report was posted on Ripoff Report on 10/10/2011 05:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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