Report: #1218656

Complaint Review: Hertz & Priceline.com

  • Submitted: Fri, March 27, 2015
  • Updated: Fri, March 27, 2015
  • Reported By: Byron — North Wales Pennsylvania USA
  • Hertz & Priceline.com

    Nationwide
    USA

Hertz & Priceline.com Bait & Switch Fraud Phoenix Airport, Phoenix, AZ Nationwide

Show customers why they should trust your business over your competitors...

Wife and I carefully planned trip to Phoenix.  In advance used Priceline.com to arrange rental car from Hertz.  Confirmation Code #xxxx - 2005.  Prepaid for this non-refundable, non-transferable, and non-changeable car rental.  Priceline Purchase Trip number xxx-xxx-xxx-57.  Got to Hertz counter in AZ.  They did not have our car (any full size vehicle) so they offered three choices.  Wife picked one.  Month later charge from Hertz shos up for $360.  Called Hertz - "We don't know anything about what Priceline does once you rent from the."  Called Priceline - no answer!!!!!!

Priceline going out of business.  Do not use.  Hertz playing bait & switch to get paid over $600* for 5 day car rental at $30 per day.  *Hertz tacked on $100 cleaning charge.  Do not use Hertz.

 

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This report was posted on Ripoff Report on 03/27/2015 03:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hertz-pricelinecom/nationwide/hertz-pricelinecom-bait-switch-fraud-phoenix-airport-phoenix-az-nationwide-1218656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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