Hertz Rental Car Charged my credit card $1,200 EXTRA and refused to return STOLEN money!!! Beaverton Oregon

""Citibank told me the entire year to get an attorney. Why would I need an attorney with proof that the charge was NOT MINE???""

I can think of two reasons:

1. Citibank, for whatever reasons, refused to reverse the charges. If I were you, I would send a certified, return receipt requested, letter to Citibank and request a WRITTEN detailed response as to why they did not reverse this fraudulent charge. You should explain to them how you have been contesting this charge telephonically since you became aware of it. In the future, ALWAYS dispute an invalid credit card charge in WRITTING-it's OK to begin the dispute process telephonically, but you need to follow-up the verbal dispute with a WRITTEN dispute.

2. Hertz appears to be claiming the charge is valid (doesn't matter what you're told over the telephone.) If Hertz believed the charge was invalid, the company would simply process a CREDIT to your account with Citibank.

I would send a certified, return receipt requested, letter to Hertz demanding full remittance of the invalid charge within 14 business days of receipt of the letter. I would explain in complete detail what has transpired in chronological order.

If Hertz refuses to issue you a refund of this invalid charge then you will need to SUE HERTZ in small claims or some higher court. For small claims you do not need an attorney to represent you. In a higher court, I do not recommend going at it pro se because even one small procedural error on your part will cause your case to be dismissed-you should hire an attorney to represent you in a higher court.

Good luck with this.