• Report: #1096831
Complaint Review:

hertz rental cars

  • Submitted: Mon, November 04, 2013
  • Updated: Mon, November 04, 2013

  • Reported By: shannon — Arkansas
hertz rental cars
DFW Airport dallas/ft.worth, Texas USA

hertz rental cars fuel charge ripoff dallas/ft.worth Texas

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 I rented a car at the DFW airport, from hertz rentals, i was only using it for a few short hours, on checking out,the clerk stated that the fuel charge from hertz would be $3.80, i asked if I would be charged for ONLY fuel USED, and she said "Yes absolutely!", since i would only be driving a short distance and returning the car in a couple of hours I didn't stop to fuel outside the airport upon return. checking the car in, i was charged $24.70, $9.78 a GALLON!! I drove the car 53 miles, i asked the checkin clerk what the deal was, he shrugged and showed me buried in their paper work it stated that I opted for the purchase of a full tank of gas, NO I DID NOT AGREE TO THAT!!!

I was told that the fuel was charged for fuel used, and it was posted in the window of the kiask outgoing fuel was $3.80 per gallon. Since I was continuing my travels and needed to catch my next flight I had no time to argue. I contacted Hertz on my return home, and never recieved ANY reply, as a gold member I found this tactic VERY misleading, and cancelled my rental with them at my final destination.

This report was posted on Ripoff Report on 11/04/2013 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hertz-rental-cars/dallasftworth-texas/hertz-rental-cars-fuel-charge-ripoff-dallasftworth-texas-1096831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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