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Report: #1135130

Complaint Review: Hertz - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Philip — London Other
  • Author Not Confirmed What's this?
  • Why?
  • Hertz Nationwide USA

Hertz PlatePass Ripped of by Plate Pass and Hertz Scottsdale Nationwide

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I collected  a Hertz rental car in Miami, Florida, having arrived from Europe. Driving on a road near the International airport I passed a toll area signed , No Cash accepted.

US41 8th St NW

On my return to Europe my credit card was charged by PlatePass in conjunction with Hertz a toll charge of $0.77, and an adminstration fee of $24.75.

On emailing Hertz, they replied it had nothing to do with them, they just give my credit card details automatically to PlatePass as a car renter. 

If that was true, why do they make a charge of $24.75 if it is nothing to do with them.

Researching this I have read of other drivers caught out by this toll area where you cannot pay. This is a set up to provide Hertz and PlatePass revenue.

What do they expect, that a driver should stop on a Freeway exit, and back up, to continue to a manned exit toll area???

Do not rent from Hertz unless you are prepared to have them make over a 3,000% profit on a toll booth charge it is impossible to avoid.

 

This report was posted on Ripoff Report on 03/31/2014 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz/nationwide/hertz-platepass-ripped-of-by-plate-pass-and-hertz-scottsdale-nationwide-1135130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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