Hewell Law Firm and Safe Care Harold HewellHal Hewell Safecare, represented by Hal Hewell, will not return the deposits they took for loans they never provided. san diego California

The author of the above complaint (which is simple to conduct and accomplish by cowards through a computer keyboard over the open internet in the modern age) has chosen to anonymously broadcast commentary which might be considered defamation, slander and liable against SafeCare (an insurance and reinsurance company globally headquartered in San Francisco, California; not San Diego).

Rather than wallowing in the non-meritorious hogwash of the ANONYMOUS author, on behalf of the company, I am hereby authorized to proffer these indisputable facts. 

ONE:

On 14 May 2015, SafeCare received a letter of inquiry from our Regulator.  In short, the inquiry and subsequent inquest by our Regulator sought to (without disclosing names of numerous parties lodging written complaints from Costa Rica) discover answers to their satisfaction and independently verifiable cross examination.

TWO:

On 29 May 2015, SafeCare responded: 

Thank you for sending this letter to my/our attention.  Whomever the parties to the complaints are, they (at first glance from reading this letter) appear to be lackadaisical with fact in their representations and assertions.  I look forward to reviewing the original complaint(s) and responding thoroughly, in writing, as to the case(s).

[As our Regulator, you are] most respectfully advised to understand this company and this office stands prepared to cooperate with any complaint(s) and inquiry(ies).

I volunteer that every communication (whether via telephone, fax, email, or otherwise) from all parties who/whom contact us are logged and answered; often in writing, in clear unambiguous language.  When persons conduct inquiries through their legal counsel, we respond in kind with our legal counsel; and always have our conversations memorialized in writing.

Further, whenever someone formally requests a refund or their finance transaction is cancelled, by procedure, my staff automatically produces a "Refund Demand Settlement Release" (RDSR) agreement and sends the document to the requesting party via email, certified mail, or express courier.  Until I am able to review the original complaint(s), I cannot sufficiently respond with fact of what truly occurred.

Furthermore, our finance transactions with clients are immediately cancelled due to suspicion of illicit activities, malfeasance, misappropriation of funds, fraud, and/or other acts of bad faith (which could closely be labeled a “financial crime” and result in the submission of a “Suspicious Activity Report” to FinCEN). The parties involved are always kept advised.

Though admittedly an excessive and aggressive action to terminate finance transactions, when applicable, wherever the matter, in my opinion this is a vital method in order to comport to U.S. legislations known as: BSA (inclusive of FinCEN requirements), FATCA, Dodd-Frank, Sarbanes-Oxley; and, international guidelines by the: OECD, FATF, IMF, and World Bank).  I also admit this sort of action does not necessarily bring everyone happiness, but public law and public policy supersede.

THREE:

On 16 June 2015, SafeCare was cleared by its Regulator of any violations.  Further, our Regulator was satisfied with our commitment and readiness to respond to specific complaints if additional details are forthcoming.

CONCLUSION:

In aftermath, since I was initially elected to command this company in 2012, I have been professionally and personally attacked repeatedly; as has SafeCare.  To be certain, this internet complaint, by an ANONYMOUS person, is not something anyone at SafeCare will take seriously or have concern about.

Lastly, with my 15 years of experience in the financial services industry and nearly 30 years of experience with privately-owned and publicly traded commercial enterprises, in my opinion the above “complaint” is an amateurish hack-job that would never survive evidence discovery in a competent court of law.  The complainant, to be sure, has been found wanting… and seems to me to be reluctant in their capacity to understand that the world has changed; particularly with regard to anti-money laundering, anti-terrorism funding and anti-tax evasion laws (e.g. “take caution with that airplane carrying all that cash on board flying from Las Vegas to Costa Rica”).

Harold Hewell is not an employee of SafeCare – he maintains his own law office and SafeCare is one of his clients. He has been retained by SafeCare to handle certain matters for them, primarily those related to litigation. Mr. Hewell is not involved in internal operations at SafeCare, including its refund process. He has no access to the refund files or funds, and is not involved in refund decisions. He only becomes involved in specific refund matters at the request and direction of SafeCare, usually when there is an attorney involved on behalf of a client seeking a refund, or there is a legal issue that SafeCare believes he can assist in resolving. You should get your facts straight before making serious accusations that are provably false.