• Report: #673631
Complaint Review:

Hewlett-Packard Company

  • Submitted: Mon, December 20, 2010
  • Updated: Mon, December 20, 2010

  • Reported By: Cleebadee — Alpharetta Georgia U.S.A.
Hewlett-Packard Company
3000 Hanover Street Palo Alto, California United States of America

Hewlett-Packard Company HP laptop cpu crashed 38 days after warranty expired, Hp doesn't care! Palo Alto, California

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My HP Pavillion tx2500 crashed, dead 38 days after the warranty expired, and just over 2 years since purchased. To be exact, the CPU crashed. It probably was burned to death because this machine always ran hot. HP has refused to take responsibility, but I am sure they know it's defective. There is a Class Action Law Suit currently being settled by NVIDIA, but my model is not included. A laptop should last for more than 2 years. I have a (((competitor's name redacted))) that is 6 years old that runs great.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 12/20/2010 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hewlett-packard-company/palo-alto-california-94304/hewlett-packard-company-hp-laptop-cpu-crashed-38-days-after-warranty-expired-hp-doesnt-c-673631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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