Report: #538058

Complaint Review: Hewlett Packard - Boise Idaho

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Submitted: Fri, December 11, 2009
Updated: Fri, December 11, 2009
Reported By: Marcie — St. Charles Missouri United States of America

Author Not Confirmed

Why?

Hewlett Packard ISB Escalation Team Lead Boise, Idaho United States of America

Phone: 2104723710 ext2195050
Web:
Category: Computer Manufaturers

Hewlett Packard Sent me expired ink, wont replace it, Boise , Idaho

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HP sent me 40 replacement ink cartridges in November 2009 that expire in December 2009. ISB Escalation team has an employee named Jentry Beavers that gave me so much grief. She gave me 70% of the value of the ink that sent to them. Then replaced the cartridges with expiring ones. When I respond, I am told that my case is closed. How can a company treat customers like this? I received $1600 of expiring cartridges. Of course, they email me to tell me.

This report was posted on Ripoff Report on 12/11/2009 07:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hewlett-packard/boise-idaho-/hewlett-packard-sent-me-expired-ink-wont-replace-it-boise-idaho-538058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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