Report: #1396867

Complaint Review: Hewlett-Packard - Internet

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Submitted: Wed, August 30, 2017
Updated: Wed, August 30, 2017
Reported By: 78isgreat — ROSEVILLE California USA

Author Confirmed

Why?

Hewlett-Packard Internet USA

Phone:
Web:
Category: Computer Service & Repair

Hewlett-Packard trying to get refund for paying for service not received ROSEVILLE California Author of this Report is NOT CONFIRMED

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Spoke with a customer service agent to report a possible scam. Wanted a professional scan run to see if virus input on my computer.I was told yes, they could that but I would have to buy a service contract. I did.

They said they tried to run a scan but couldn't. Said I should buy a new laptop and they had some specials on at the time. I said no, I can't afford it.

Then you will have to take your laptop to a computer repair service because we can't fix it.

My credit card had been debited, $59.00 or so, can't remember exactly. I requested a cancellation of the contract. they said they would have to keep the first month's fee and would cancel the other 11 months.

I don't agree! I think I'm owed the entire amount that was debited from my credit card.

Please help me with this. Thank you!

This report was posted on Ripoff Report on 08/30/2017 05:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hewlett-packard/internet/hewlett-packard-trying-to-get-refund-for-paying-for-service-not-received-roseville-califo-1396867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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