• Report: #914463
Complaint Review:


  • Submitted: Thu, July 19, 2012
  • Updated: Thu, July 19, 2012

  • Reported By: Nottus — Gordon Alabama U.S.A.
Palo Alto, California United States of America

Hewlett-Packard Not Honoring their Care Packs Palo Alto, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

 I have been talking to HP "tech Support" (JOKE), for the Last TWO weeks. They seem to be "trained"  to completely  "t" you off. I have to believe this is to get you worn out, in hopes of you dropping the issue.  I bought a CARE PACK, from them, when I purchased my printer, It was for Three Years. From  8/11/2011to 8/11/2014 The "tech Support" is  TOTALLY, a group of people, that are NOT able to solve a problem. They Don't  have the background. This I believe is due to the understaning of English, or as I said above, it HP's way. I called and talked to a Case Mgr, Again not a clue. More "beating around the bush". I then called Corp, in CA.. I taked to HP Executive Dept. . Another "Stall", he referred me to another "case mgr". He didn't try to understand the Two Weeks, I had involed in this MESS. In other words "Pass the Buck" seems to be that Dept's reason to be. It is a "round Robin" way of again, Wearing a person OUT. The printer I have Doesn't work, and Isn't big enough for a Boat Anchor, so it is a LOOSE ,LOOSE thing. But they have your money for the printer, and  the money for your Care Pack. And they LAUGH all the way to the bank.... Well their thinking is, I would Think, "Got another SUCKER!!!" What a way to do people, that purchase your product. The Pres. and CEO, of HP, Needs to Review

VERY SAD.......... so Purchase HP at your own Risk

This report was posted on Ripoff Report on 07/19/2012 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hewlett-packard/palo-alto-california-/hewlett-packard-not-honoring-their-care-packs-palo-alto-california-914463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Hewlett-Packard

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?