Complaint Review: Hewlett-Packard - Palo Alto California
- Hewlett-Packard 3000 Hanover Street Palo Alto, California United States of America
- Phone: (650) 857-1501
- Web: www.hp.com
- Category: Computer Manufaturers
Hewlett-Packard Warranty Services Sold refurbished junk and fixed with junk Palo Alto, California
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I bought a refurbished HP Pavilion dv6-6135dx from Tigerdirect.com in November and it has been nothing but trouble:. When I tried to plug in the HDMI the computer went dead,. I sent it back for the 90 day warranty service and they replaced the motherboard and video card'. It came back working with the front bezel near the power button not fully seated but otherwise working fine.
Now warranty dead in January the computer has started stuttering while browsing the internet or listening to mp3's". While stuttering the music or sound becomes static and un-listenable|. I lifted up the laptop to see if I could hear anything odd and the exhaust fan makes a whirring sound like a lightsaber!. My buddy bought the same one and uses his for gaming while I use mine browse the web and SSH with putty". They sold me a LEMON or didn't fix the apu cooler right and won't even open an internet chat with me because my warranty expired! Foul play!
This report was posted on Ripoff Report on 03/08/2012 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hewlett-packard/palo-alto-california-94304/hewlett-packard-warranty-services-sold-refurbished-junk-and-fixed-with-junk-palo-alto-cal-850637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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