Complaint Review: Hewlett Packard - Palo Alto California
- Hewlett Packard 3000 Hanover Street Palo Alto, California U.S.A.
- Phone: 650-857-1501
- Web:
- Category: Computer Manufaturers
Hewlett Packard - HP Pavillion Notebook Computer - defective wireless switch Palo Alto California
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I purchased an HP Laptop from Office Depot. The wireless switch became defective after around 1 year. I returned to Office Depot and confirmed that their display model laptop had the same defective switch - it doesn't click into place so the wireless connect is easily lost. I contacted HP and they told me it would cost $298 to repair. I agreed to have them refund to me and all consumers $298 or asked they recall the product, the technician on the other end didn't seem to agree to that, so I asked him to elevate that.
If 1,000,000 people purchased this computer, it is a $298,000,000 loss to consumers if all computers have the same defect.
Next time I'll first look at Toshiba, Fujitsu, ACER, Leveno, Gateway...
David
Carlsbad, California
U.S.A.
This report was posted on Ripoff Report on 04/18/2009 11:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hewlett-packard/palo-alto-california-94304-1185/hewlett-packard-hp-pavillion-notebook-computer-defective-wireless-switch-palo-alto-cal-444728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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