Complaint Review: Hey.Video - BWEMonthly - BWE Inc - Internet
- Hey.Video - BWEMonthly - BWE Inc Internet USA
- Phone:
- Web: http://www.bwemonthly.com
- Category: Internet Marketing Companies
Hey.Video - BWEMonthly - BWE Inc. Stay away - Impossible to Get Promised Videos Internet
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I enrolled with this company on January 20th. I was to get 1 free video per month with included script writing for the videos. I had told me salesman that i was concerned that I would not use my 1 free video per month. he assured me that my videos would "rollover" even though the website clearly said otherwise.
I was excited and submitted the first video request that same day. 1-20-2017. That process took almost 2 months. I went to order my 2nd video and realized I didn't see the "rollover" of my credits I was promised. After lots of calling, writing, and threatening a bad review my original salesperson finally called me and said i did in fact have the rollover credit in my account but it wouldn't show in the back office.
I order my 2nd video and this video took a month to complete. i also found out that I could not have 2 videos in production at the same time meaning that although i might have had this phantom credit I didn't really have access to it.
I decided at that point i would cancel the service. But when i tried to cancel I was notified that i would lose my credits and also any videos being worked on.
I decided that i would "beat" the system and create the script myself (even though I was paying for them to do it) in an effort to get this 3rd video done faster. My thinking was it would take the 2 weeks they promised but this video again took a month.
I paid the setup fee plus 5 months for 3 videos.
The videos were of pretty good quality (except the last one AFTER I first complained) Their entire system is rigged to make sure they wouldn't ever deliver the videos promised. If I'm not mistaken this is probably an FTC violation and false advertising.
I recommend that you stay away from this company and don't beleive what their salespeople say. If you complain they will make your videos crappy.
This report was posted on Ripoff Report on 05/17/2017 03:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/heyvideo-bwemonthly-bwe-inc/internet/heyvideo-bwemonthly-bwe-inc-stay-away-impossible-to-get-promised-videos-internet-1373668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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