Report: #414661

Complaint Review: HFC - HSBC

  • Submitted: Wed, January 21, 2009
  • Updated: Wed, January 21, 2009
  • Reported By: Sun Priaire Wisconsin
  • HFC - HSBC
    Sun Prairie, Wisconsin

HFC Household Financial Corporation, HSBC Took the fees, charged high interest with promises, screwed up paperwork Sun Prairie Wisconsin

Show customers why they should trust your business over your competitors...

In an attempt to lower my interest rate, I refinanced with HFC/HSBC. This was a variable interest loan, and I was told that if rates stayed low and my payments were on time, my rate would not go up. To top that, I was told that if everything stayed good, I could refinance within one year to lower my interest without any fees.
My rates went up, along with my payment, even though I made my payments on time. The month that I was ready to refinance, my electronic payment mysteriously disappeared. My bank shows the payment going out, but HFC did not. HFC finally decided that the payment was received, a month to late, and would not refinance without fees, or in fact at all.
While trying to work with the local branch manager to resolve this issue, he mis-represented himself gaining access to information about my personal bank account without my permission.
When I gave up on working with HFC, they did everything they could to try to keep other companies from working with me. They would not answer questions, they acted like they could not understand English, and when asked to send the requested information out in a written statement, they said they would, but 3 months later, the statements have not been received.
I would not be heartbroken if someone were to throw a brick through the window at the HFC location in Sun Prairie, WI and hit the bald headed p***k of a manager in his thick skull.
Companies like HFC are what is wrong with the American financial system. I would be better off dealing with the mofia, at least they would only screw me, not screw me, drag the screwing out, then deny that they did any screwing, and enjoyed it.


Sun Prairie, WI

Bad, bad, bad people that only want to collect fees and charge interest!!!

Sun Priaire, Wisconsin
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 01/21/2009 07:42 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.