• Report: #341111
Complaint Review:

HH Gregg

  • Submitted: Tue, June 17, 2008
  • Updated: Tue, June 17, 2008

  • Reported By:Charlotte North Carolina
HH Gregg
3940 East Franklin Boulevard Gastonia, North Carolina U.S.A.
  • Phone: 704- 823-0409
  • Web:
  • Category: Kitchens

HH Gregg Local Store Management As Well As Customer Service Supervisor HH Gregg does not stand behind the garbage they sell Gastonia North Carolina

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I had recently purchased a complete Whirlpool Appliance package from HH Gregg. They were finally delivered two months ago which was a problem on it's own. I paid for delivery and installation and all they did was wait unitl I was out back, dropped everything off in the middle of the floor and then left. I finally got everything set up and here we are two months later and the fridge went out. I have now been without a fridge for a week and a service guy said he would be back after I call him when I receive the parts. I called the manager in Gastonia and he told me that was my fault for not buying the service upgrade. IT HAS BEEN TWO MONTHS. I then called the customer service number and had my call returned by a "supervisor" that sounded like she was fluent in EBONICS with a 6th grade education. All she could tell me was it was on the receipt. All I want is for someone to at least pretend like they gave a crap, almost if I were actually a customer.

Charlotte, North Carolina

This report was posted on Ripoff Report on 06/17/2008 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hh-gregg/gastonia-north-carolina-28056/hh-gregg-local-store-management-as-well-as-customer-service-supervisor-hh-gregg-does-not-s-341111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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