Report: #938771

Complaint Review: hhgregg

  • Submitted: Sun, September 09, 2012
  • Updated: Sun, September 09, 2012
  • Reported By: Renee — Fort Lauderdale Florida United States of America
  • hhgregg
    4151 East 96th Street
    Indianapolis, Indiana
    United States of America

hhgregg David Barber, General Manager Purchased suite of LG SS kitchen appliances; rusting within one year; No assistance from LG or hhgregg Indianapolis, Indiana

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Just needed to share my story: I purchased a suite of LG high end stainless steel appliances less than a year ago from hhgregg. The appliances are pitting and rusting, and LG has determined that it is from my "over cleaning"! How convenient for LG that they know that the stainless steel wipes, made specifically for stainless steel appliances, caused the rust. It couldn't possibly be defective materials used to build the appliances!

Of course, this will become a lawsuit, and I will prevail. In the meantime, don't purchase LG appliances from hhgregg - or anywhere - because they don't honor their warranty, their appliances are made with inferior materials, and their customer service is non-existent.  And, I'm not getting any help from hhgregg, either.  They tell you to call vendor relations at corporate, then no one calls you back. 

Whatever happened to doing the right thing???????
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