Complaint Review: HHGregg - Indianapolis Indiana
- HHGregg 4151 E 96th St Indianapolis, Indiana United States of America
- Phone:
- Web:
- Category: Telephones
HHGregg is a Ripoff. Unfair Trade Practices and Breach of Contract Indianapolis, Indiana
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On 2/2/2013, I purchased a Samsung 60" television from HHGregg in Greensboro,
NC. HHGregg was running a Super Bowl weekend special on televisions as were
other competitors in the marketplace (Best Buy, Sears, etc.). The television was
priced at $1797.00 I was informed that there were no more available in the store
and that it could be delivered within a week. My wife and I opened and HHgregg
credit card and purchased the television. We were informed that we would be
contacted when it came in. We received a call from Jerome (salesperson)
that the television was delivered.
On Saturday (2/9/2013), I went to HHgregg to
pick up the television. After a long wait, I was informed that the television
was not available and that HHgregg had no more available to sell me. I asked if
HHgregg intended to complete the terms of our transactions and was informed that
they could not. I contacted HHgregg corporate and again was told that they could
not do anything for me other than give me my money back (which was not an option
given the fact that I could not purchase the same television at the agreed to
price).
They said that they were not ordering any more of this model and that
they could not ship the television from another geographic region. Apparently,
HHgregg is not concerned about breaching its contracts with consumers. This is
clearly an unfair trade practice that should be STOPPED. HHgreggs supervisor
(Joyce) again confirmed that they were not going to be able to complete the
contract that they made with me and they could not doing anything for me. There
were unwilling to substitute a similar Samsung 60 (model 8000) based upon the
claim that Samsung controlled the prices at which they sold the televisions and
the model was now more expensive.
If I knew that HHgregg was going to defraud
me, I would have purchased the television from either BestBuy or Sears, which
were running a similar special for $1797.00. Now the price to purchase from
these stores is $2500+. HHgregg should be investigated for selling items that it
does not have available (and continuing to advertise them). (Note: The same
television that I purchased that HHgregg says they cannot sell me remains listed
on its website at $2497.99.)
This report was posted on Ripoff Report on 02/17/2013 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hhgregg/indianapolis-indiana-/hhgregg-is-a-ripoff-unfair-trade-practices-and-breach-of-contract-indianapolis-indiana-1015779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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