• Report: #987073
Complaint Review:


  • Submitted: Wed, December 26, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: Anonymous — Woodstock Connecticut United States of America
5526 Oakvale Dr. Wilmington, NC 28411 United State Internet United States of America

HidKitXenonLights.com In Nov i purchased a kit for a 2002 Passat. Kit not as described, company refused money back and was discourteous. Internet

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In mid-November 2012 I purchased a low beam lighting kit from HidKitXenonLights.The kit was not as advertised and cannot be installed into a 2002 VW Passat because the lights do not fit into the Passat bulb holder spring clip and no alternative conversion clip was furnished with the order.  This was confirmed by a professional mechanic who could not install the lights because of this issue.  HidKitXenonLights technical service has been discourteous and unhelpful and refused to refund my money without excessive restocking charges and insisting on unnecessary troubleshooting unrelated to the problem which was the kit was not as advertised.  

Fortunately I paid by means of PayPal and have had my money refunded.  I recommend that no one deal with this company or with a similar website sharing very similar advertising and technical service descriptions.

This report was posted on Ripoff Report on 12/26/2012 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hidkitxenonlightscom/internet/hidkitxenonlightscom-in-nov-i-purchased-a-kit-for-a-2002-passat-kit-not-as-described-987073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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