Service lady Sherri told me I needed all kinds of stuff done to my car in early January when it got to 106000 miles. I paid over $1300 for that work. In late February I got a recall letter from Honda and took it into another Honda dealer near my work. They found out that half the stuff Hidy charged me for was not even done. My spark plugs- brake fluid- transmission oil- generator belt- and filters were not even replaced! Even the front brakes I paid for were not replaced! The Honda dealer I took it in to showed me everything on my car and went over my Hidy Honda bill to show me where I had gotten ripped off.
On my Hidy receipt it said to call a Chris Noland if I was unhappy. Even though I was mad, I calmly called him but he got outright nasty to me. I figure they did not do about $500 in repairs. He offered me a $100 refund but got mad and started yelling at me on the phone when I told him that was not good enough. He said the other dealer was telling me lies to get my business. When I told him I saw everything he hung up on me. I called back and he and hung up the second he knew it was me. I called the Sherri girl I talked to in the first place and she hung up on me after telling me I needed to talk to Chris Noland. Nice customer servicehuh?
I called back again to talk to Mr. Hidy and some guy with a weird voice answered. He did not sound like the same Mr. Hidy on TV and said his name was Joe. This guy treated me the same way Chris Noland did and hung up on me after threatening me. Its like birds of a feather do flock together! After spending all that money thinking I was getting such great service from Hidy Honda and then finding out that they ripped me off I want to warn as many people as possible. It turns out that the Joe guy who hung up on me is a lawyer too. He is actually Joe Hidy of Hidy Honda and a pretty sleazy operator.
After having to spend more money at the other Honda dealer paying for stuff that I already had paid Hidy Honda to do there is no more money left to hire a lawyer to sue them. Besides I was told it would cost many thousands of dollars to go after the Hidy people and I simply cannot afford it.
Be warned that you cannot afford to take your car to Hidy Honda. The work is crappy and they charge for stuff they do not replace. They even threaten you when you catch them ripping you off. If you still want to have your car fixed at Hidy Honda have another place look at your car before and after they work on it!
BEWARE OF HIDY HONDA SERVICE - CHRIS NOLAND - SHERRI - AND JOE HIDY!