Report: #789863

Complaint Review: Higher One

  • Submitted: Mon, October 17, 2011
  • Updated: Mon, October 31, 2011
  • Reported By: collegemom123 — norco California USA
  • Higher One

    United States of America

Higher One Bancorp Bank Higher One student debit cards internet

*Consumer Comment: Stop Higher One Facebook Page

Show customers why they should trust your business over your competitors...

Higher One sends students cards to access their financial aid. Claims you don't have to use the card but you must activate the card in order to just choose to continue receiving a paper check.

Colleges are signing up with  Bancorp Bank but is actually Higher One, to disburse the students own money and if choose to use the card, pay their fees. I chose to receive the paper check, after reading articles from other colleges on the internet (having only one ATM on the campus that is always out of money, so you have to pay more fees at different ATMs). They claimed to have mailed my check to my home address, which was a total untruth. The money turned up in my school account.

Of course, I have no access to my money, unless I activate the card and pay the fees. Scam.

My parents tried to help locate my check, but the company won't deal with parents. There is no one you can actually talk to at Higher One. It's all automated. They make you track down and find your own money, while they keep claiming to have mailed you a check. You can even print these lies out from your "account" on their website. Bancorp Bank has their name on everything, so they should be held responsible. The company was actually started by a couple of college students.
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This report was posted on Ripoff Report on 10/17/2011 04:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Stop Higher One Facebook Page

AUTHOR: TG101 - (United States of America)

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