• Report: #1119309
Complaint Review:

Hiko Energy

  • Submitted: Wed, January 29, 2014
  • Updated: Wed, January 29, 2014

  • Reported By: Kelly — Brooklyn New York
Hiko Energy
12 Colllege Road, Suite 100 Monsey, New York USA

Hiko Energy Misrepresentation Monsey New York

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Someone from Hiko Energy knocked on my door yesterday asking if I had received/returned my consumer bill of rights.  When I said that I had not received anything, they asked to see the latest copy of my bill.  I explained that I was home sick and it wasn't the best time so I took down their information.  When I asked if this was about my ConEd account and if I could contact them directly about this issue, I was told that I could.  At no time did the rep explain that Hiko Energy is a different company, a competitor to ConEd, or that submitting my information would/could change my provider from ConEd to Hiko.

Before doing anything, I did some research and discovered that Hiko is a different company and that there are a number of bait and switch related complaints against them.  I also read that, once switched, it would be next to impossible to rectify the situation.

The person who came to my door was Sharon Fraser (badge #8603).  Again, she concentrated on this consumer bill of rights.  I was told to go to Hiko Energy, to sign up, to ask for a copy of my bill or rights, and to get a confirmation number.  She never told me that signing up would ostensibly switch my provider from ConEd to Hiko.



This report was posted on Ripoff Report on 01/29/2014 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hiko-energy/monsey-new-york-10952/hiko-energy-misrepresentation-monsey-new-york-1119309. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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