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Report: #1358328

Complaint Review: HIRTS GARDEN - MEDINA Ohio

  • Submitted:
  • Updated:
  • Reported By: KimLane — Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • HIRTS GARDEN 4943 Ridge Rd MEDINA , Ohio USA

HIRTS GARDEN EBAY charged for transaction I canceled. Shipped package, I refused it, Still wont refund. MEDINA Ohio

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Here's what happened
 
THESE PEOPLE HAVE NO INTEGRITY - DO NOT ORDER FROM THEM. I TRIED TO BUY A PLANT FROM THEM AND WHEN I SAW WHAT THEY WERE BILLING FOR SHIPPING CHARGES (MORE THAN TWICE THE AMOUNT OF THE COST OF THE ITEM), I EMAILED THEM TO REQUEST THAT THEY CANCEL THE SALE. INSTEAD THEY WENT AHEAD AND SHIPPED IT TO ME ANYWAY. THEN I REFUSED THE PACKAGE, MARKING IT "RETURN TO SENDER -- DO NOT ACCEPT" AND GAVE IT BACK TO THE USPS. HIRTS GARDEN SAYS THEY HAVE NOT RECEIVED IT BACK, AND EBAY REFUSES TO REFUND MY MONEY DESPITE THE FACT THAT THE USPS TRACKING NUMBER SHOWS THE POST OFFICE ACKNOWLEDGED  I REFUSED THE  PACKAGE ON FEB 8. 
 
I HAVE NO PRODUCT PLUS  I AM OUT THE MONEY FOR THE PRODUCT AS WELL AS THEIR RIDICULOUS SHIPPING FEE !
 
EBAY  REFUSES TO REFUND MY MONEY !
 
TRACKING NUMBER
hirtsgardens on eBay
ebay.com
 
Sold by hirtsgardens ( 172859 )
 
 
  USPS  Tracking Number: 9405511899284895105724

✓ Shipping info received
✓ In transit
✓ Delivered
Time and date Place Message
Wednesday, Feb 8, 2017 6:29 AM DENVER , CO REFUSED
Tuesday, Feb 7, 2017 9:00 AM DENVER , CO ARRIVAL AT UNIT
Tuesday, Feb 7, 2017 3:05 AM DENVER , CO PROCESSED THROUGH USPS FACILITY
Monday, Feb 6, 2017 7:57 PM DENVER , CO DEPART USPS FACILITY
Monday, Feb 6, 2017 7:34 PM DENVER , CO PROCESSED THROUGH USPS FACILITY
Friday, Feb 3, 2017 1:49 PM DENVER , CO DELIVERED PARCEL LOCKER
Friday, Feb 3, 2017 10:02 AM DENVER , CO OUT FOR DELIVERY
Friday, Feb 3, 2017 9:41 AM DENVER , CO SORTING/PROCESSING COMPLETE
Friday, Feb 3, 2017 6:21 AM DENVER , CO ARRIVAL AT UNIT
Friday, Feb 3, 2017 4:32 AM DENVER , CO DEPART USPS FACILITY
Thursday, Feb 2, 2017 9:44 AM DENVER , CO PROCESSED THROUGH USPS FACILITY
Tuesday, Jan 31, 2017 3:41 PM WARRENDALE , PA DEPART USPS FACILITY
Tuesday, Jan 31, 2017 12:50 PM WARRENDALE , PA DEPART USPS FACILITY
Tuesday, Jan 31, 2017 4:49 AM WARRENDALE , PA DEPART USPS FACILITY
Monday, Jan 30, 2017 11:19 PM WARRENDALE , PA Departed USPS Origin Facility
Monday, Jan 30, 2017 11:11 PM WARRENDALE , PA Arrived at USPS Origin Facility
 
 
fEB 24
You opened a case
Comments
I returned this item to the seller unopened as I did not agree to the high shipping charge they wanted to bill. I do not believe I have ever received a refund from them. There was no tracking number on the return ~ I simply did not accept the parcel and gave it back to the USPS, after marking it Return to Sender~DO NOT ACCEPT.
Feb 06
sent a message to seller
Message
I marked the package "RETURN TO SENDER. DO NOT ACCEPT" and gave it back to the USPS. It should be on its way back to you now.
 
Feb 03
You created a return
Reason for return
Wrong item sent
Comments
I am returning this item unopened, Here is why: I requested that this seller cancel this sale at 9:37am via EBAY Messages because I found out the shipping cost was double the cost of the product and I felt it was unreasonable. The seller went ahead and shipped this product to me anyway . USPS tracking shows it was first picked up from the seller at 6:38pm that same day I emailed them at 9:37 in the morning requesting cancellation. I feel I should receive a refund for the cost of the product $4.99, the shipping fee to be sent to me $10.55, and the same shipping fee they charged to return it to them : $10.55. I believe I am entitled to a refund of $26.09.
Address
Wadsworth, OH, 44281

This report was posted on Ripoff Report on 02/25/2017 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hirts-garden/medina-ohio-44281/hirts-garden-ebay-charged-for-transaction-i-canceled-shipped-package-i-refused-it-st-1358328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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