Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #807818

Complaint Review: His Black Box - Internet

  • Submitted:
  • Updated:
  • Reported By: btzielinski — United States of America
  • Author Not Confirmed What's this?
  • Why?
  • His Black Box 650 PAGE MILL RD Internet United States of America

His Black Box Giant Rip Off Internet

*Author of original report: Resolved

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

    His Black Box is an internet service that provides men's grooming supplies on a monthly basis.  It was recommended by multiple different men's lifestyle sites.  The website offers multiple different pay scale levels for larger amounts of items.  Here's how it works: you sign up for one of the packages.  Every month, the website will pre-charge you for the box and within two or three weeks, a box will arrive at your house.
    The service itself is generally as advertised.  However, the items would often be different than what was listed on the site.  Because you are receiving the same types of products every month, you eventually end up with too much stuff.  As a result of this, I decided to quit.  I had too many products and I could not justify spending the money every month.
    I attempted to cancel through the website, which requires an e-mail sent to the cancellation web address.  However, this address is not in existence.  So I e-mailed the other website address.  Someone eventually got back to me and told me that the subscription would be canceled.  However, the next month, a black box came and I found that my account was charged.  So I contacted them again and they told me my account would be canceled.  And then the next month came.  I set a strongly worded e-mail to the website and eventually the founder, Saleem S. Khatri, e-mailed me and assured me that I would be taken off the subscription list immediately.
    I thought I was finally done with this company, when another black box came and they charged my account.  I have now had to threaten legal action.  This company has unscrupulous business practices and it will only be a matter of time before someone sues them.  Do not do business with this company.

This report was posted on Ripoff Report on 12/11/2011 08:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/his-black-box/internet/his-black-box-giant-rip-off-internet-807818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Resolved

AUTHOR: btzielinski - (United States of America)

POSTED: Tuesday, December 13, 2011

The owner of the company contacted me and apoligized for the issue.  I am somewhat dismayed that it took three months to cancel my subscription.  However, I appreciate that the owner contacted me and ensured that my subscription was cancelled.  The owner informed me that his company was brand new and there were kinks to be worked out.  I appreciate the owner contacting me and I consider this issue resolved.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now