hisroom.com Herroom.com i ordered and payed for items in march and havent recieved them. they say they were delivered to me on march 23 2013, Internet

On march 19 2013 I searched the web for a site to order silk boxers for an anniversary gift to my husband. I found hisroom.com and placed an order for about $50. It said it would be delivered in 2-3 business days. After about the 23rd I decided to track my items and it said it was delivered to me on the 23rd. I contacted the website and said I hadn't received my payed for items and they said they would contact me when they had results. Well its now april 12th and I haven't heard anything from them. Sandra jones is the head rep for the company...it says in my email so I've been emailing her and getting no response. Hope I am doing the correct thing to get my money back. Thank u for your help