Being a former employee of "HIT Web Design" or "Heritage" or "We are going to SCREW you if you sign up with us". I would stay away from doing business with this company. They claim they care about the customers, they do not even know what customer service is, they understand that as well as they know how to even run a business. I hated working there the pressure of having to hit a certain goal everyday (dollar goal), having a psychotic serial killer for a supervisor saying "make sure you gather the customers content and move them through the process". Then he realized we were not going to hit our goal and then saying "only outbound calls from this point on, pitch on every call, get their money whatever it takes". Once they have your money, you will never see it again. I would get in trouble if I helped customers with any type of problem. I remember having to call a customer that just signed up for our wonderful service, thinking to myself "you have no idea what is about to hit you, the money that will leave your bank account, the problems you will have with us, I would have said something to them but the phone calls are recorded. It is all about selling you everything and anything, even if the customer didn't need it. You might sign up for $199.00, but I am telling you it will cost 10 times that amount once you get out of the sales department. I did not realize this but the employees also have to sign there ironclad TOS. That word "TOS" should be the new swear word in the English vocabulary, the would not give me the commission I earned on my last pay check, WHAT THE F$%^. I have contacted a local news station in Salt Lake City, they seem really interested in my story and I will go through with this, I want to see there faces when a news crew comes rolling in the doors. My Father is also an attorney, I told him what happened, he is getting with his colleagues and looking into this further. I will keep everyone posted. I guess it's great I live in Provo, Utah so I can sue them on their own turf.
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