Complaint Review: HMS Movies.com / Smart Savings.com - Internet Internet
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- HMS Movies.com / Smart Savings.com www.HotMovieSale.com or www.SmartSavingsCenter.com Internet United States of America
- Phone:
- Web:
- Category: Video Stores
HMS Movies.com / Smart Savings.com Smart SavingsCenter.com FRAUD DO NOT BUY FROM THESE WEBSITES! NOT SAFE! Internet
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FRAUD! Please do not buy from these websites! Not Safe!
Bought DVD on 8/4/09 $19.23 now charged 9/3 SmartSave & 9/7 HMSMovie each $19.95 for membership I know nothing about!
Only made a one time purchase and now I have found two charges on my account. I called HMSMovies 866-511-6538 and was told that because I made a purchase at a discount I agreed to a membership.
When I told the representative that I never agreed to any membership, Nellie (probably a fake name) informed me that I was sent an email telling me about the trial membership. The only email I received was to confirm the delivery of my DVD that I purchased. She also informed me that on the receipt attached to the package the DVD was sent to me there was also a notification of the trial membership offer. Must be some really fine print or I do not know how to read!!!!!
I was told that they will cancel the memberships I never signed up for in the first place and that I would be refunded one of the charges of $19.95, but will have to dispute the other charge and that an email will be sent to me from the dispute department, I will wait on that......NOT!!!!
I have already notified my bank and canceled my credit card, if you have purchased anything from these websites I strongly suggest you do the same A.S.A.P.
This report was posted on Ripoff Report on 09/12/2009 06:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hms-moviescom-smart-savingscom/internet/hms-moviescom-smart-savingscom-smart-savingscentercom-fraud-do-not-buy-from-these-we-494009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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