• Report: #635108
Complaint Review:


  • Submitted: Fri, August 27, 2010
  • Updated: Fri, August 27, 2010

  • Reported By: Barbra Curtiss — Cumming Georgia United States of America
24700 Avenue Rockefeller Santa Clarita, California United States of America

HobbyTron HobbyTron.com Shipped defective product and would not exhange the prouduct as agreed, gave store credit only Santa Clarita, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I ordered a 4 ft remote control speed boat for a birthday prresent and paid $50 extra for overnight shipping.  The boat was received and had a remote controller and battery that was not the right size for the boat.  Upon contact with HobbyTron I was told to return the product and they would ship a new product with proper parts.  I had to ship the boat back at a price of $78, received confirmation of delivery and 30 days later no exchange nor a word of communication from HobbyTron.  Since I could not get thru to anyone by phone other than leave a message I sent an email asking when was I going to receive the exchanged product.  I received an email that I was given a store credit that could be used for future purchases.  I was told originally that a repalcement product would be shipped to me at their expense only after I complained about paying $128 of shipping for a $159 product.  This compnay lies to customers, they do not stand behind what they sell and this type of service is unacepptable.  Buyer beware this company is a major ripoff! 

This report was posted on Ripoff Report on 08/27/2010 09:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hobbytron/santa-clarita-california-91355/hobbytron-hobbytroncom-shipped-defective-product-and-would-not-exhange-the-prouduct-as-ag-635108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on HobbyTron

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?