• Report: #1137102
Complaint Review:

Holiday Inn Express - RENO, NEVADA

  • Submitted: Mon, April 07, 2014
  • Updated: Mon, April 07, 2014

  • Reported By: HUE166 — Saratoga Springs Utah
Holiday Inn Express - RENO, NEVADA
2375 Market Street Reno, Nevada USA

Holiday Inn Express - RENO, NEVADA Billing scam, bad management Reno Nevada

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

The management double-billed me for the room.  Generally speaking, not a big deal.  But then they decided, after being made aware of the problem, to tell me there was nothing they could do about it.  Then, the manager wouldn't call me so we could straighten out what should have been a simple refund.

It is now two weeks after my stay, the front desk informs me their manager is never there (and you can tell by their level of customer service).  So, now my bank is going to do a chargeback for me.

Look, when you bill customers you might have errors from time to time...not a big deal.  But when you don't work to remedy those errors that starts saying something about the kind of company you have...and sadly, I won't be stay at this hotel ever again.

This report was posted on Ripoff Report on 04/07/2014 08:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/holiday-inn-express-reno-nevada/reno-nevada-89502/holiday-inn-express-reno-nevada-billing-scam-bad-management-reno-nevada-1137102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Holiday Inn Express - RENO, NEVADA

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?