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Report: #520455

Complaint Review: Hollywood Color Contacts - Handerson Nevada

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  • Reported By: CMW — Miami Florida United States of America
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  • Hollywood Color Contacts 2245 N Green Valley Parkway, Suite 412, Handerson, Nevada United States of America

Hollywood Color Contacts - hollywoodcolorcontacts.com Contacts defective, will NOT give Refund or replace!! They just take your money Handerson, Nevada

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I have ordered three pairs of contacts from these guys at three separate times for a total of $54.00 spent. The last ones I ordered last week and received Friday 10/30/09, one of them feels fine and the other is very uncomfortable and I can't wear it, so that was a waste. The same thing happened with the second pair I got but they are a different color so I can't use the two good ones from the different batches, so now I am stuck with two contacts that are bad of different colors and visa versa. The first time I ordered them, there was a rip in it, so I wrote and got No response, so I called and the guy said that "since they were opened, I can't replace them, you need to look at them through the packaging before you open them "(which is difficult to tell because the background is silver). But I did the next two times I got them...... the second time, I thought it might just be my eye plus I didn't like the color so I wanted to get something else so I didn't bother complaining, but when it happened again.. I knew something wasn't right and it is not my eye because when I put the defected on in either eye, it's painful but the other one feels fine in both so its the contact! I always examine them while they are still in the cases and even now looking at them I don't see anything wrong, but one is un-wearable in each set right out of the packaging.. Which was disappointing because I really wanted to wear them on Halloween. They said they will not replace or refund and they NEVER Respond to emails, so good luck, but I recommend not buying from them. There is no customer satisfaction with them.. I even tried to give the benefit of the doubt that maybe I did something, but three times.. come on!

This report was posted on Ripoff Report on 11/06/2009 08:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hollywood-color-contacts/handerson-nevada-89014/hollywood-color-contacts-hollywoodcolorcontactscom-contacts-defective-will-not-give-re-520455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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