Melaleuca (Or should I say "Mela Loco") has left a very bad taste in my mouth!! And I had heard for so long about how wonderful they were!!
Well, dumby me had to call to find out about them and had to "sign up" online. Mind you, I NEVER "signed" anything physically, but I filled out a form online and made the awful mistake of giving them my checking account number!
Bad, bad mistake!!! After receiving my pitiful little box of a few small "economy" sized bottles of Melaleuca products and a bottle of laundry detergent liquid that MUST have shrunk during shipping, I decided that this whole company was nothing, but a pure "RIP OFF"!!! My box of "goodies" had been stuffed with plastic blown up pillows to fill the big box so that it looked like I was receiving a gold mine! I kept saying "Is that ALL that I get for $93.00?"
I just could not believe it! And the Nicole Miller line of cosmetics.....ROFL!!...What a joke! A teeny bottle of "toner" and a few other bottles of moisturizer for $30!! Wow! My sister-in-law sells Mary Kay and you get a nice assortment for $30 that could last all year! So, I informed the lady who signed me up that I was not interested and it took her a while to finally get back to me because she was on a Melaleuca "adventure" in Montana or somewhere like that, supposedly.
But, awfully funny that she is always online...Oh well. And they just don't take the word "No" for an answer. So she never really told me what to do to cancel out my membership and although I haven't spoken with her in about 3 weeks, she managed to charge my account nearly $60!!!
So, I had to go to the bank to put a stop on any further charges from them and I was told that if these charges persist that I will have no other choice, but to close out my account! And I received some other information for those out there who need it....If you use a debit type of Mastercard or Visa, you can place a "Hot Card" hold on it so that they cannot debit your account anymore, but then, you have to get a temporary card and order a new card, but your charges would be blocked.
By the way, my items have been returned a letter sent out like I finally able to find out by reading the numerous letters from people who like me are totally perturbed at this poor excuse for a company!
And another thing....I have read about how NATURAL these products are suppose to be....Pick up a bottle of Suave 2 in 1 Shampoo plus Conditioner and compare the ingredients. Coincidence that they are very similar or not?..Hmmm...Makes you wonder! Well, I tried their shampoo and it made me itch like crazy and I had a raw blister right above my left ear that bled!
Something that I used made me break out on my chest in red blotches and like I said, my head and hair itched like crazy!
I tried the laundry detergent and I was not impressed. It looked like dishwashing detergent to me and I am supposed to get 30 loads out of that tiny bottle? They must think that we are total idiots or something! What a joke! Well, I am back to my old self pleased and content with using Suave, All, Purex and brands that I can honestly afford! And who is going to buy a $15 candle anyhow? I have much better things to spend my money on.
Thanks Melaleuca for a wake up call!! And what part of "No" don't you understand?
Gulf Breeze, Florida
U.S.A. EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form. CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates. ...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency ...by consumers, for consumers CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information. Click here to read other Rip Off Reports on Melaleuca Click here to read other Rip Off Reports on Work at Home Scams click here to read other Rip-off Reports on Home Based Businesses