• Report: #981872
Complaint Review:

Home Depot

  • Submitted: Thu, December 13, 2012
  • Updated: Thu, December 13, 2012

  • Reported By: Maurice — Gardnerville Nevada United States of America
Home Depot
649 Leonard Ct Carson City, Nevada United States of America

Home Depot lifetime warranty on battery not honored Carson City, Nevada

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Very disappointed that batteries for drill purchased are not covered by warranty.
Did register them previously and had replaced them two years ago.  Now having the
same problem with them not holding the charge and they say they have no record
of us in their system.  I have the receipt and also contacted the company we used 
that replaced the batteries then buy they don't keep records for two years ago.

They were supposed to let us know that we needed to register the new batteries
and that was not done at that time so now we have to purchase new batteries
or purchase new drills.

Very disappointing.

This report was posted on Ripoff Report on 12/13/2012 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/home-depot/carson-city-nevada-89460/home-depot-lifetime-warranty-on-battery-not-honored-carson-city-nevada-981872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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