Home Depot ripoff with return policy Conshohocken Pennsylvania

The return policy also states that the Home Depot has the right to refuse any return at any time for any reason. So quite griping and read the rest of it.

Hi

Sorry about your headache. I used to work for HD about four years ago. Then, we'd take back anything anytime. The sales associates would deny customers returning damaged, old and clearly used and worn items. If the customer was even more ballsy, they'd demand to see the manager.

It's the MANAGER who would accept a return depending on the situation. Usually they did. They were that stupid. The MANAGERS are who really are to blame for the return abuse and now subsequent inconsistent policies. The scammers would scam the managers and the managers would gladly refund much to the floor associates chagrin.

Anywho. They changed all that. They DO accept without a receipt, but give store credit. You must not have either asked for a manager or got uninformed floor employees and actually accepted what they told you.

Did you speak to the actual manager? Perhaps you should have taken it higher while still in the store instead of going home and still having to deal with it.

If anything, I would have merely driven to the next Home Depot close by and returned it there. OR I would have come in the VERY NEXT day at the opposite time of day (different shift) and returned it then.

Good luck!