Report: #1151601

Complaint Review: Home Depot

  • Submitted: Mon, June 02, 2014
  • Updated: Mon, June 02, 2014
  • Reported By: Dirty Laundry — Sherwood Arkansas
  • Home Depot

    Internet
    USA

Home Depot The Home Depot Bait & Switch sales Internet

Show customers why they should trust your business over your competitors...

Really, really, really hate bait/switch sales!!!! Ordered washer/dryer set last weekend during Memorial Day sale. CC charged for washer but dryer on backorder until 6/1/14. Ok, no problem. Got call to deliver tomorrow 6/2/14 (btwn 3-7). Checked online account & only showed washer!!! Called Home Depot & was told dryer now on backorder until 6/18/14. Of course, I could pay another $100 for an available dryer...NOT ON YOUR LIFE!!! Told laughing Jack @ Home Depot customer service to cancel order. He asked me to hold so he could cancel delivery.....after 28 minutes, I hung up. Got better customer service on Craigslist.

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This report was posted on Ripoff Report on 06/02/2014 05:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/home-depot/internet/home-depot-the-home-depot-bait-amp-switch-sales-internet-1151601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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