Home Depot appraisal sevices Lisbon Connecticut

I Had my floor damaged by a delivery service from a bedding store. I went to Home Depot for an estimate. An appraiser, estimated came to my house a week later.

5 weeks later in waiting for the estimate or even a phone call. I had already paid for it which was a mistake.

I went to the store twice with no satisfaction, and false promises of a return phone call, that never came.

after almost 7 weeks I finally got hold of the person that I had encountered originally at the HD flooring dept. After some research he told me that that they could not give me a written estimate because my floor was not perfectly level.

The house was built in 1860. The hallway floor was done a year and a half ago. The floor could be made perfectly level because their it had been the bedrooms would have had 2 inch steps which is illegal in this state.

The rep did not care he just looked at me and said that if I wanted an estimate I would have to pay for a second estimate to repair the subfloor.

I again explained it can't be done because of the local codes. He told me to have a nice day and left me standing there.

So now I'm out the cost of the estimate and have nothing to give the company for the damages done and I waited 7 weeks for it.

It has to be a scam of sorts to lead people into this type of situation just yo get the extra money.

No one I know will ever go into that store again.