Report: #1039773

Complaint Review: Home Depot

  • Submitted: Mon, April 01, 2013
  • Updated: Mon, April 01, 2013
  • Reported By: FPD — Kechi Kansas
  • Home Depot
    3350 N Woodlawn
    Wichita, Kansas
    United States of America

Home Depot Worthless Tool (Husky) Warranty Wichita, Kansas

Show customers why they should trust your business over your competitors...

Unlike Sears, Snap-on or other tool companies that will trade out a broken or defective tool by presenting the broken item Home Depot requires that you hold a receipt.

Purchased a Black Chrome socket set about 8 years ago, and recently the ratchet developed a problem.  Took it back for replacement, store person didn't have authority to exchange (on a Sunday) they had to call Husky on Monday, and then would only exchange with a receipt.

This is not the industry accepted procedure. If you depend on your tools I wouldn't waist my time with with Home Depot or Husky.  I suggest you go else where to purchase real tools.

FPD

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This report was posted on Ripoff Report on 04/01/2013 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/home-depot/wichita-kansas-/home-depot-worthless-tool-husky-warranty-wichita-kansas-1039773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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