Report: #834224

Complaint Review: Home Furniture LLC.

  • Submitted: Sun, February 05, 2012
  • Updated: Fri, March 23, 2012
  • Reported By: Mitchell — Raleigh North Carolina United States of America
  • Home Furniture LLC.
    8201 Rowlock Way #110
    Raleigh, North Carolina
    United States of America

Home Furniture LLC. Showroom Furniture LLC. Unethical small business. Stay away! Raleigh, North Carolina

*Consumer Comment: True Story..

*REBUTTAL Individual responds: Fabricated story

Show customers why they should trust your business over your competitors...

I recently worked for Home Furniture LLC which is a one man operation by Keith Byrd.  The few positive feedbacks were posted by his family, and friends.  I know because he asked me to do it as well.  I worked for Keith for two weeks.  I asked him when I would be paid, and he kept avoiding the topic.  He never filed paperwork for my employment, and found out after two weeks he would pay me in cash to avoid paying taxes.  I was not comfortable with that, so I told him I could not work there if that's the way he was going to operate his business.  That is the only way Keith wanted to do it so I left.  I contacted him several times for some sort of compansation for being paid, and he responded with texts cursing at me, and said he wasn't paying me a dime.  I saved the texts because I filed a complaint for tax fraud with the board of labor, and the IRS.  He lists his name as "Keith Davis" on craigslist, so beware.  I saw a few red flags in the beginning when he said I would be running the store while he was in FL.  He told me he has screwed over a lot of customers and wanted to change the business name, and advertise it under new management.  I was ok with it at first because he said I would have the option to buy the business within a few months.  I noticed he was lying to customers about the quality of furniture, prices, and where the furniture was made.  80% of the furniture comes from overseas but he tells all customers it is made in NC.  Totally false.  He pressures all customers in leaving a deposit on the furniture in hopes they will not return so he can keep the deposits as pure profit.  It was after I noticed him lying to customers that I figured he may be stringing me along, and lying to me.  And sure enough he was.  Keith Byrd is the most ignorant, rude individual I have ever met.  He belittled me in my Christian beliefs.  His vulgar language extremely offensive.  Whether you are pursuing employment with this business, or shopping for furniture...PLEASE STAY AWAY!!!  And all sales are final.  He will refuse to give any money back, even if the furniture is damaged.  This small business is a sinking ship, and Keith knows it.  As I stated earlier, it was so bad that I had to file a complaint with the IRS.  If you are looking for furniture, there are several other places to shop in the Raleigh area.  Please go somewhere else.  You will thank me later.
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#1 Consumer Comment

True Story..

AUTHOR: UrbanKonflict - (United States of America)

This man speaks the truth. I am a customer that got ripped off from Keith for 700 dollars with no furniture and no refund. By the way i'm a retired Army Sergeant w/  2 combat tours to Iraq. So now that i'm out of money i decided to use my skills and find him to bring awareness to the police and his customers. This is what i found.

His name is Keith Anthony Byrd, age 47, (alias) k Byrd and his wife Elizabeth Byrd, (alias) liz. They live in Land O Lakes, FL 34639-4888. He has been running a fraudulent business in Raleigh for a while now from two local buildings.  

11312 Hickory Grove Church Rd, Raleigh, NC 27613-5952 in 2006-2009

8201 Rowlock Way Ste 110, Raleigh, NC 27613-1146 in 2009-2012

They first started a Company in 2006 called Three J's Furniture LLC. Keith was the manager of this company and his wife was a contact. The way this man operates is pretty simple. He only accepts checks because they don't have a fraud prevention feature, unlike credit cards. Keith and his wife then throw offers on craigslist to lure people to come to his store and pay him for furniture.

He pockets the cash and then ignores calls or screams at his customer to intimidate them. Other times he will send them broken furniture. Then customers have to take him to small claims court which ends up being a big hassle and fruitless because of current business laws. Only a small number of customers claim he actually gave them quality furniture.

In June 25, 2008 a unsatisfied customer tried to buy 5000 dollars worth of furniture from him and was getting scammed. She decided to call the news to bring attention to him. Keith in return had to fulfill this request since his name was getting publicly tarnished. As seen here

In 2009 Keith decides to change the company's name to Home Furniture LLC, except his wife Elizabeth is the manager of this company. Same people, Same result. More complaints roll in and he is in the cross hairs again by the same news company.

2012 Keith has now closed the company with outstanding orders for furniture, including mine and 12 customers that i know of and there is probably more. According to bbb's website, he has 23 complaints mainly dealing with delivery of product.

According to the DA they have 11 cases and rising against this company.

Mike thanks for speaking up. We know it's the truth. I hope you get a hold of us customers and help us put these two cons in jail. We would be happy to hear from you. 

Liz and Keith you know what you have done.

I have found you and i will continue to intercept your scam operation and make sure no one gets scammed by the likes of you.. Awareness is the first step to prevention and my eyes are open. 
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#2 REBUTTAL Individual responds

Fabricated story

AUTHOR: Keith - (United States of America)

The person who wrote this story a Michael Hoyle, is stating a lot of incorrect information.  First of all he was training for a week and barely showed up for that.  He was an hour and a half late one day and we had 2 customers waiting.  He took a deposit  from a customer, then told me it was for less, and kept the difference.  He constantly lied about when he was coming, and where he was.  The final straw was on Saturday the 28th.  I came in special to train him and another trainee, that day and the day prior, and he doesn't even show up!  He didn't answer my calls or texts for hours!  He finally texts back at 1:37 saying he was doing yard work for his Aunt, and didn't realize he needed to be there.  Busy Saturday in a furniture store, yeah, I didn't need him...

At that point I had enough.  The week he was there was nothing but stress.  I'm not a doctor, but in my opinion, there's something wrong with him.  Example; the other trainee asks me to give him another chance, so I do...  He was supposed to be at the store that Sunday the 29th at 12:30 to help Terrence with a customer.  He texts me at 10:30 saying he's at church and he's almost done.  Don't hear from him for an hour and a half.  I had called and texted.  Finally get him on the phone at 12:15 and he's at his house 40 minutes away.  His "matter of fact" answer was I just gone done with Sunday school.  The fact that he was supposed to be at the store in 15 minutes meant nothing!!!  I told him to stat home, and that we were done.  He then texted back that I owed him money for the "8" days he worked there.  The job was commission only, and I owed him nothing...  That's when he threatened to contact the labor board, irs, etc.  But he hasn't done any of that.  He also wanted to be paid of the books without a 1099, because he was collecting unemployment.  I've been in the furniture business for 12 1/2 years and, have had my fair share of problems with customers.  But Michael Hoyle is out of control.  I regret giving him the opportunity to even try to work for me...

So if he comes to you looking for a job, don't hire him.  You will thank ME later...
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